Terms & Company Policies

Consultation Fee:

Why use a travel agency?

The expertise, knowledge, technology and affiliations of a travel agency enable travelers to make better choices from a wider range of options. Saving you both time and money while avoiding the frustrations of dealing with an electronic data file rather than a human agent who has a personal stake in the success of your travel experience.

Read our great reviews from clients who booked with Travel to Maui Testimonials

The first step to planning your vacation is your own personalized consulting appointment with one of our destination specialist! This hour long session is held in comfort of your own home or office via both telephone and computer. Your consulting appointment will give you the hands on experience of working with a travel expert in planning the vacation of a life time! We will be recommending everything from the best travel dates for your trip, to insider tips you will find no where else.

Our firsthand knowledge and local contacts here in the islands are examples of the many features that differentiate us from other online travel agencies.

The staff at Travel to Maui prides itself on being up-to-date with the most current trends and quality assurance.

This nominal fee of $50.00 covers the cost of your consulting appointment, also your personalized quoted based on this information. It would also apply towards the cost of your package, once you reservation turns into a confirmed travel package booking.

Due to the time involved group rates, and or wedding parties are not covered with this $50.00 Consulting Fee. Please inquire about the cost and terms of this fee.

Still thinking of shopping online? You may want to consider this quote from Frommer's Hawaii

"The time an agency spends on your behalf may be worth any fees you'll have to pay." — Frommer's Hawaii

Pricing, Cancellations, & Refunds:

Prices are not guaranteed until paid in full. Not included in your travel package would be: resort fees, travel insurance (unless noted in your quote), parking, baggage fees, or other fees charged directly by the airlines, additional driver fee, fuel charges or insurance on your vehicle.

A fee will be charged for cancellations. Additional airline, property, and/or supplier fees may also be charged. Once a vacation has begun, there will be no refunds for any unused or partially used vacation features or services, including accommodations and car rentals. All unused air transportation at all times is subject to the carriers' tariff rules. In all cases, cancellation fees will apply and are non-refundable for any reason, including sickness and other emergencies. Certain cancellation fees may be covered by purchasing travel insurance at the time of booking. The $50 consultation fee is non-refundable and nontransferable because the work has already been done.

Cancelled bookings will not be entitled to refund of the $50.00 Travel Planning Fee for any reason.

Privacy Policy:

We are the sole owners of the information collected on this site. We have access only to information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request for a travel booking.

We take precautions to protect your information. When you submit a Travel Quote Request via the website, your information is protected both online and offline. This information is used for booking purposes only. The computers/servers on which we store personally identifiable information are kept in a secure environment. The only person with access to this information is the owner of Travel to Maui.